What specific promises did Norfolk Southern make to the residents of East Palestine following the train derailment? How has the local community responded to the railroad’s actions over the past year? In what ways did the train derailment impact the local school district financially? What are the primary concerns residents have about the lingering effects of the derailment on their health? How have Norfolk Southern’s commitments evolved or changed since the incident a year and a half ago?
Norfolk Southern began making promises to East Palestine, Ohio, soon after its train derailed and caught fire in February 2023, saying it would “make it right” after five tank cars of vinyl chloride were intentionally burned, sending up a huge black plume of smoke that spread more toxic chemicals over homes, schools, and farms. A lawsuit filed by the school district Wednesday adds to doubts about the railroad’s commitment after plans for a student wellness center stalled. Some residents also point to Norfolk Southern’s attempts to force other companies to help pay for its $600 million class-action settlement and its agreement to abandon a training center for first responders that was meant to help the village recover.
“I think a lot of empty promises were made,” said lifelong resident Krissy Ferguson. She recently moved her family away to Poland, Ohio, saying her home in East Palestine still doesn’t feel safe. Of course, not everyone feels exactly the same way. East Palestine’s people remain deeply divided: While some complain about lingering respiratory problems, rashes, and other unexplained symptoms that raise long-term health concerns, many others say they feel fine and want to put the disaster behind them.
“From the village’s perspective, Norfolk Southern is meeting the expectations outlined in our agreements,” a village spokeswoman said. “That’s all we can say at this time.” East Palestine and the railroad announced a $22 million settlement in January that included $13.5 million already paid to the town and formalized the railroad’s additional $25 million pledge to renovating the village’s park. Without offering explanations or details, the joint statement said both sides agreed the promised training center isn’t feasible.
Norfolk Southern estimates that it has committed more than $115 million to help residents and communities in the area recover, including $1.1 million paid to the school district. That doesn’t include the class-action settlement or the more than $1.1 billion the railroad has spent on the cleanup.
Lawsuit says promises were broken
But the school district isn’t satisfied. Its lawsuit accuses the railroad of failing to reimburse the schools for using its buildings during the disaster and abandoning construction of the community wellness center. The derailment also caused more than 200 students to transfer—25% of the district’s enrollment—which cost more than $1 million in lost state and federal funding last year alone. And property and income tax revenues have dropped, leaving future school finances uncertain.
“To abruptly walk away, it says a lot about what a corporation can do to a community,” Superintendent James Rook said. The schools’ center, with an estimated price tag of $30 million, was meant to offer health and wellness care and job training for students, the lawsuit said. Norfolk Southern even hired an architect and construction firm to design it, but the project stalled last year.
Rook said the wellness center was supposed to be the centerpiece of Norfolk Southern’s commitment to fixing the mess. “People were very excited, still are, about the potential of it,” he said.
Norfolk Southern says it remains committed
The railroad insists there has been no change in its commitments. The derailment became the worst North American rail disaster in a decade after the officials blew open the vinyl chloride tanks, forcing evacuations as the plastic ingredient burned, generating new chemicals that later fell to the ground. The National Transportation Safety Board found the venting was unnecessary.
Norfolk Southern maintains its dedicated website, based on the phrase former CEO Alan Shaw repeated in testimony to Congress and in community meetings and interviews. Shaw was fired last fall for having an inappropriate consensual relationship with a railroad executive.
“From the outset, we have been clear about our commitment to do right by the community in East Palestine. We remain focused on taking meaningful action that aligns with community priorities,” a railroad statement said. Current CEO Mark George said after taking over that Norfolk Southern will follow through on all its promises, and he’s visited East Palestine several times.
Lingering frustrations
But residents like Misti Allison say it doesn’t feel like “making it right” when the railroad refuses to pay for cost overruns beyond its $25 million pledge to the park project. She said people are also mourning the loss of the training center for first responders, which would have brought jobs to town and helped firefighters throughout the region prepare to handle rail disasters.
“Now that Alan Shaw is gone and there is a new CEO in place, all the board cares about is getting those shares as high as possible and to be able to make it right for their shareholders,” Allison said. “And if the East Palestine community is a casualty in that, then so be it. This is yet another example of putting profits over people.”
Most of the class-action payments remain on hold because of appeals, adding to frustration in the village. Some personal injury payments have been trickling out, but many residents have complained about the amounts. The court system is the reason for those payment delays, but many blame the railroad nevertheless.
The village’s leaders are trying to build on the positives, said Barb Kliner, a retired chief financial officer for a different school district, but she said “the feeling among the people that I associate with and the older folks in town is just kind of disappointment.”
Is Norfolk Southern ‘Making It Right’ After Ohio Derailment? New Lawsuit Adds to Doubts
In February 2023, a catastrophic derailment of a Norfolk Southern freight train in East Palestine, Ohio, unleashed a wave of concern that rippled through the community and beyond. The train was carrying hazardous materials, including vinyl chloride, leading to an evacuation of local residents and raising alarms over potential long-term environmental and health impacts. While Norfolk Southern has pledged to "make it right," recent developments, particularly a new lawsuit, are stirring skepticism among affected parties and highlighting ongoing challenges in the cleanup and recovery efforts.
The Aftermath of the Derailment
The derailment resulted in a significant fire and the release of toxic chemicals, prompting an immediate emergency response. While officials quickly initiated a controlled burn of the chemicals to prevent an explosion, the aftermath has proven to be complex and fraught with challenges. Many residents reported experiencing health issues such as headaches, skin rashes, and respiratory problems, prompting concerns regarding air and water quality in the area.
In response, Norfolk Southern has committed millions of dollars to aid the recovery efforts, including financial assistance to affected residents and investments in local infrastructure. The company has also vowed to conduct robust environmental remediation, asserting that its primary focus is on ensuring the safety and well-being of the community.
Promises vs. Reality
However, the open-ended nature of these promises has raised questions about Norfolk Southern’s commitment to genuinely addressing the concerns of the affected population. Recent lawsuits filed against the company highlight a growing sense of distrust among those injured or impacted by the derailment.
One major lawsuit, filed by multiple residents, accuses Norfolk Southern of gross negligence, alleging that the company failed to adequately maintain its equipment and respond effectively to the hazardous materials on board. Plaintiffs argue that the company’s actions—or lack thereof—led to the derailment and that the subsequent response was insufficient in safeguarding the health and safety of the local population.
The New Lawsuit
This latest lawsuit amplifies existing concerns about Norfolk Southern’s accountability. Plaintiffs claim that the scandalous oversight not only resulted in the derailment but also in long-term consequences for the residents’ health. They assert that Norfolk Southern’s failure to implement safety measures contributes to fears of enduring harm from exposure to toxic materials. The lawsuit seeks damages for pain and suffering, medical expenses, and long-term monitoring of potential health impacts, indicating that merely offering cleanup efforts and financial compensation falls short of addressing the magnitude of the incident.
Legal experts emphasize that such lawsuits could serve as critical tools for holding corporations accountable for their actions. The sheer scale of the derailment’s repercussions means that affected residents may need to engage in prolonged legal battles to ensure that their grievances are adequately acknowledged and remedied.
Community Impact and Reactions
The local community’s response is a mixture of frustration and skepticism. Many residents feel that they are being left in the dark regarding both health effects and the effectiveness of remediation efforts. Local leaders and community organizations are calling for more transparent communication from Norfolk Southern about the steps being taken and the timeline for addressing concerns definitively.
Moreover, the sentiments echo a broader distrust of large corporations, particularly in light of previous incidents involving transportation companies and environmental disasters. The public’s reaction is compounded by fears that the company may be prioritizing its economic interests over the safety and rights of the individuals it affects.
The Path Forward
To restore trust and effectively "make it right," Norfolk Southern must not only take steps to rectify the immediate situation but also engage in a long-term, transparent dialogue with residents. This means providing regular updates on environmental assessments, health studies, and the progress of recovery efforts. Collaboration with independent experts and community organizations in these efforts could further enhance credibility.
Additionally, proactive measures to prevent future incidents must be prioritized. There is a pressing need for reform in safety regulations governing the transportation of hazardous materials. Lawmakers must scrutinize existing policies and consider whether modifications are necessary to avert similar disasters.
Conclusion
As the legal landscape surrounding the East Palestine train derailment continues to evolve, the call for accountability from Norfolk Southern cannot be ignored. While the company’s commitments to assistance and cleanup may yield some positive outcomes, recent lawsuits and community responses underscore a deeper need for transparency and genuine action. The question remains whether Norfolk Southern can move beyond public relations and truly "make it right" for the residents of East Palestine who continue to grapple with the aftermath of the derailment. Until then, the eyes of the local, national, and international communities will remain fixed on how this situation unfolds, hoping for justice and sustainable solutions.
In February 2023, a Norfolk Southern train derailed in East Palestine, Ohio, releasing hazardous chemicals and causing significant environmental damage. The company has since agreed to a $600 million settlement to address class-action claims from affected residents and businesses within a 20-mile radius of the derailment site. (reuters.com)
Despite this settlement, concerns persist regarding Norfolk Southern’s commitment to the community. A recent lawsuit filed by the local school district alleges that the company has not fulfilled its promises, including abandoning plans for a $30 million student wellness center and failing to reimburse the district for facility use during the crisis. These actions have led to financial uncertainty for the district, with 25% of students transferring and decreased tax revenues. (apnews.com)
Residents of East Palestine continue to grapple with health issues and economic challenges stemming from the derailment. While Norfolk Southern has invested over $115 million in recovery efforts and agreed to the $600 million settlement, skepticism remains about the adequacy of these measures in addressing the long-term needs of the community. (apnews.com)
Ongoing Legal Actions and Community Concerns Following Ohio Train Derailment:
- Is Norfolk Southern ‘making it right’ after Ohio derailment? New lawsuit adds to doubts
- Jury decides Norfolk Southern should pay for the $600 million settlement in 2023 Ohio derailment
- Judge signs off on $600 million Ohio train derailment settlement but residents still have questions

