New Infonavit Service Overview
As of December 31, 2025, Infonavit (Institute of the National Housing Fund for Workers) is set to empower millions of Mexican workers with a groundbreaking digital resource. This platform will enable users to learn about the benefits that can be applied to their previously unpayable credits, thereby enhancing housing as a fundamental right.
Accessing the New Platform
Infonavit has officially launched an online platform, available at infonavit.org.mx/solucionintegral, designed to assist beneficiaries in directly checking the updated conditions of their financing. This initiative is part of Infonavit’s broader transformation strategy aimed at improving the financial futures of its members.
How to Use the Service
To access the benefits, users merely need to provide one of the following details:
- Full name
- Social Security Number (SSN)
- Infonavit credit number
Once this information is entered into the online form, beneficiaries can quickly see the conditions that pertain to their specific situation, including any applicable benefits.
Benefits of the New Credit Restructuring
The restructuring effort has had a substantial impact. Here are some notable outcomes:
- 238,000 borrowers have qualified for benefits that cover their entire debt.
- 1,258,000 individuals have received a reduction in their balance.
- 3,360,000 borrowers have experienced modifications to the terms of their credits.
Among the benefits provided through this platform, users can expect:
- Reduction of the total balance, which may lead to full credit settlement.
- Decreased interest rates.
- Stable monthly payments.
Additionally, if individuals maintain an active employment relationship, employer contributions will automatically be allocated to capital, expediting debt repayment.
Important Considerations
It’s crucial for users to be aware that every procedure is free of charge; there’s no need to engage intermediaries or face potential scams. For those who require further assistance, visiting a local Infonavit Service Center (CESI) or calling INFONATEL at 800 008 3900 is recommended.
Step-by-step Guide to Access Benefits
- Go to the official website: infonavit.org.mx/solucionintegral
- Gather your information: Have one of the following handy: full name, SSN, or Infonavit credit number.
- Complete the online form: Input the requested information in the provided fields.
- Review your information: Access the consultation for insights into the evolving conditions of your financing.
- Check benefits provided: Assess the details relating to potential balance reductions or credit settlements.
- Seek additional advice if needed: If uncertainties arise, visit CESI or dial INFONATEL.
- Remember, all services are free: Avoid intermediaries, as all procedures are conducted at no cost.
The introduction of this platform marks a significant step forward in ensuring that workers can secure their housing rights and obtain manageable financing conditions through Infonavit.