TechCrunch Sessions: AI Tickets

You can receive a 50% refund of the ticket purchase price when you email your cancellation to events@techcrunch.com by April 4, 2025, at 11:59 p.m. PT. Amount will be refunded to the method of original purchase. After April 4, 2025 tickets are non-refundable for any reason.

Please note that it is TechCrunch policy that the name on attendees’ printed badge should match the name on the person’s government-issued photo ID. Nicknames or abbreviations are acceptable. 

Once a badge is printed, we cannot change the name on the badge beyond fixing spelling errors or changing to a nickname.

Select tickets are eligible for transfer. You can only transfer your ticket to another person who is eligible for the same ticket type. All transfer requests must be made through the transfer request form located in your ticket registration email with the subject line “Here’s Your Ticket to TC Sessions: AI.” Not all ticket types are eligible to transfer.

All transfer requests must be made through the form by May 23, 2025, at 11:59 p.m. PT.

Please note, that once you transfer a ticket to a new individual, we will cancel your original ticket and issue a brand-new ticket link to your recipient. They will then need to register themselves for the event.

Once a badge is printed, we cannot transfer it to a new individual.

Yes, all lost badges will incur a $75 reprint fee on-site at the event.

To update the information on your ticket, click the “Manage Your Registration Details” link on your confirmation email with the subject line “Here’s Your Ticket to TechCrunch Sessions: AI.” The information provided on your ticket will need to match your government-issued photo identification card, and the information provided will be used on your badge during the event.

Please note, that you are NOT able to update/change your email address through the “Manage Your Registration Details.” If you need to update your email, please contact us at events@techcrunch.com.

You have the option to exchange the ticket type that you purchased only one (1) time.  If you elect to exchange your ticket for a more expensive ticket type, then you will be responsible for paying the difference between what you originally paid and the current ticket price of the new ticket type before the change can be processed. However, if you decide to exchange your ticket for a less expensive type, you are not eligible for a refund on the price difference regardless of the date of purchase. Once an exchange occurs, we can no longer make additional ticket changes or revert to the original ticket.  All ticket types have additional access and qualification restrictions; proof of qualification will be required before an exchange can occur.

All requests for an exchange must be sent to events@techcrunch.com.

No, each badge belongs to one individual. We check IDs at registration and also at the conference doors.

If you’re having trouble locating your ticket, search for an email subject line “Your Ticket to TC Sessions: AI” in your inbox/spam/trash/promotions folder. If you’re still having trouble locating your ticket, please email events@techcrunch.com.

Credit card is the preferred form of payment. If you need to pay by wire/ACH, please email events@techcrunch.com so we can help you with the next steps.

No, we do not accept cash or check payments.