{"id":936622,"date":"2023-09-05T07:09:15","date_gmt":"2023-09-05T07:09:15","guid":{"rendered":"https:\/\/teknomers.com\/es\/informe-tecnico-el-secreto-para-ofrecer-un-servicio-al-cliente-excepcional\/"},"modified":"2023-09-05T07:09:19","modified_gmt":"2023-09-05T07:09:19","slug":"informe-tecnico-el-secreto-para-ofrecer-un-servicio-al-cliente-excepcional","status":"publish","type":"post","link":"https:\/\/teknomers.com\/es\/informe-tecnico-el-secreto-para-ofrecer-un-servicio-al-cliente-excepcional\/","title":{"rendered":"Informe t\u00e9cnico: El secreto para ofrecer un servicio al cliente excepcional"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<p>Para ofrecer una experiencia de cliente satisfactoria, todos los departamentos deben tener en sus manos la misma informaci\u00f3n sobre los clientes: sus preferencias, sus necesidades, intercambios previos&#8230; Las fuerzas comerciales, los equipos de atenci\u00f3n al cliente, marketing, e-commerce deben estar unidos en torno a comprador.  S\u00f3lo hay una soluci\u00f3n para esto: Customer 360. Se trata de la plataforma de gesti\u00f3n de relaciones con el cliente (CRM) n\u00famero uno, ya adoptada por grandes empresas como L&#8217;Or\u00e9al.<\/p>\n<p>En este documento t\u00e9cnico, Salesforce le cuenta todo sobre esta soluci\u00f3n esencial para aumentar la satisfacci\u00f3n y lealtad del cliente.<\/p>\n<\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/siecledigital.fr\/livres-blancs\/livre-blanc-le-secret-pour-proposer-un-service-client-dexception\/\" rel=\"nofollow noopener\" target=\"_blank\">ttn-es-4<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Para ofrecer una experiencia de cliente satisfactoria, todos los departamentos deben tener en sus manos la misma informaci\u00f3n<\/p>\n","protected":false},"author":1,"featured_media":936623,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[2202,29455,933,15185,18,2194,4204,1278],"class_list":["post-936622","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general","tag-cliente","tag-excepcional","tag-informe","tag-ofrecer","tag-para","tag-secreto","tag-servicio","tag-tecnico"],"_links":{"self":[{"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/posts\/936622","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/comments?post=936622"}],"version-history":[{"count":0,"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/posts\/936622\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/media\/936623"}],"wp:attachment":[{"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/media?parent=936622"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/categories?post=936622"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/tags?post=936622"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}