{"id":1631007,"date":"2025-03-20T21:39:45","date_gmt":"2025-03-20T21:39:45","guid":{"rendered":"https:\/\/teknomers.com\/es\/nmbs-deja-x-como-deberian-los-viajeros-obtener-una-respuesta-rapida-a-sus-preguntas-que-pasa-con-todas-las-frustraciones-sobre-las-huelgas-el-chatbot-entonces\/"},"modified":"2025-03-20T21:39:50","modified_gmt":"2025-03-20T21:39:50","slug":"nmbs-deja-x-como-deberian-los-viajeros-obtener-una-respuesta-rapida-a-sus-preguntas-que-pasa-con-todas-las-frustraciones-sobre-las-huelgas-el-chatbot-entonces","status":"publish","type":"post","link":"https:\/\/teknomers.com\/es\/nmbs-deja-x-como-deberian-los-viajeros-obtener-una-respuesta-rapida-a-sus-preguntas-que-pasa-con-todas-las-frustraciones-sobre-las-huelgas-el-chatbot-entonces\/","title":{"rendered":"NMBS deja X: &#8220;\u00bfC\u00f3mo deber\u00edan los viajeros obtener una respuesta r\u00e1pida a sus preguntas? \u00bfQu\u00e9 pasa con todas las frustraciones sobre las huelgas? \u00bfEl chatbot entonces?&#8221;"},"content":{"rendered":"\n<p>El NMBS deja X\/Twitter. Para los viajeros, esto causa reacciones mixtas: despu\u00e9s de todo, la plataforma era el lugar donde sus preguntas fueron respondidas r\u00e1pidamente. Y hay preguntas y frustraciones, especialmente ahora que hay m\u00e1s ataques de trenes. \u00bfA d\u00f3nde puede ir la persona enojada o impaciente? &#8220;Tambi\u00e9n hay servicio al cliente y un chatbot&#8221;. Fuimos a probarlo.<br \/>\n<br \/><br \/>\n<br \/><a href=\"https:\/\/www.hln.be\/binnenland\/nmbs-verlaat-x-hoe-moeten-reizigers-nu-snel-antwoord-krijgen-op-hun-vragen-wat-met-alle-frustraties-rond-stakingen-de-chatbot-dan-maar~ada22adf\/\" rel=\"nofollow noopener\" target=\"_blank\">ttn-es-34<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>El NMBS deja X\/Twitter. Para los viajeros, esto causa reacciones mixtas: despu\u00e9s de todo, la plataforma era el<\/p>\n","protected":false},"author":1,"featured_media":1631008,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[77545,440,99,3534,25,1722,38296,10038,246,36,35578,6598,113,1780,387,10863,2581,131,251,3531,158,650],"class_list":["post-1631007","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general","tag-chatbot","tag-como","tag-con","tag-deberian","tag-deja","tag-entonces","tag-frustraciones","tag-huelgas","tag-las","tag-los","tag-nmbs","tag-obtener","tag-pasa","tag-preguntas","tag-que","tag-rapida","tag-respuesta","tag-sobre","tag-sus","tag-todas","tag-una","tag-viajeros"],"_links":{"self":[{"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/posts\/1631007","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/comments?post=1631007"}],"version-history":[{"count":0,"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/posts\/1631007\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/media\/1631008"}],"wp:attachment":[{"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/media?parent=1631007"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/categories?post=1631007"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/tags?post=1631007"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}