{"id":1532884,"date":"2025-01-15T09:39:00","date_gmt":"2025-01-15T09:39:00","guid":{"rendered":"https:\/\/teknomers.com\/es\/la-alerta-fria-sobre-los-arandanos-provoca-rencor-entre-los-clientes-falta-de-empatia-en-albert-heijn\/"},"modified":"2025-01-15T09:39:05","modified_gmt":"2025-01-15T09:39:05","slug":"la-alerta-fria-sobre-los-arandanos-provoca-rencor-entre-los-clientes-falta-de-empatia-en-albert-heijn","status":"publish","type":"post","link":"https:\/\/teknomers.com\/es\/la-alerta-fria-sobre-los-arandanos-provoca-rencor-entre-los-clientes-falta-de-empatia-en-albert-heijn\/","title":{"rendered":"La alerta &#8220;fr\u00eda&#8221; sobre los ar\u00e1ndanos provoca rencor entre los clientes: &#8220;Falta de empat\u00eda en Albert Heijn&#8221;"},"content":{"rendered":"\n<p>La cadena de supermercados Albert Heijn est\u00e1 siendo criticada por la forma en que inform\u00f3 a sus clientes sobre un lote peligroso de ar\u00e1ndanos. Cientos de personas expresan su enojo por la falta de una advertencia clara o un mensaje push a trav\u00e9s de la aplicaci\u00f3n. Los expertos en comunicaci\u00f3n de crisis notan principalmente los textos fr\u00edos y la falta de empat\u00eda. AH comprende las cr\u00edticas y evaluar\u00e1 la cuesti\u00f3n, dijo un portavoz. &#8220;Puedes imaginar que en este momento es un manicomio&#8221;.<br \/>\n<br \/><br \/>\n<br \/><a href=\"https:\/\/www.ad.nl\/binnenland\/kil-blauwe-bessen-alert-zet-kwaad-bloed-bij-klanten-gebrek-aan-empathie-bij-albert-heijn~a7d2ad50\/\" rel=\"nofollow noopener\" target=\"_blank\">ttn-es-43<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>La cadena de supermercados Albert Heijn est\u00e1 siendo criticada por la forma en que inform\u00f3 a sus clientes<\/p>\n","protected":false},"author":1,"featured_media":1532885,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[8827,5172,75880,5601,14705,372,430,6923,42245,36,10713,31801,131],"class_list":["post-1532884","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general","tag-albert","tag-alerta","tag-arandanos","tag-clientes","tag-empatia","tag-entre","tag-falta","tag-fria","tag-heijn","tag-los","tag-provoca","tag-rencor","tag-sobre"],"_links":{"self":[{"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/posts\/1532884","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/comments?post=1532884"}],"version-history":[{"count":0,"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/posts\/1532884\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/media\/1532885"}],"wp:attachment":[{"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/media?parent=1532884"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/categories?post=1532884"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/teknomers.com\/es\/wp-json\/wp\/v2\/tags?post=1532884"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}