{"id":25724,"date":"2022-12-14T06:22:25","date_gmt":"2022-12-14T06:22:25","guid":{"rendered":"https:\/\/teknomers.com\/en\/it-is-not-okay-and-never-has-been-speech\/"},"modified":"2022-12-14T06:22:26","modified_gmt":"2022-12-14T06:22:26","slug":"it-is-not-okay-and-never-has-been-speech","status":"publish","type":"post","link":"https:\/\/teknomers.com\/en\/it-is-not-okay-and-never-has-been-speech\/","title":{"rendered":"It is not okay – and never has been – Speech"},"content":{"rendered":"\n

In an article on news Ytring, Stine Hanssen Brattland writes about how she has experienced being a bully: “For twenty years, I have been someone it’s okay to talk disparagingly about, someone it’s okay to have low thoughts about, and someone who has to be followed along with \u00bb, she writes. Dealing with Nav has made a demanding life situation even more demanding. Much of what Brattland points to, we are fully working on in Nav. We have a lot of work going on to improve our language. Those who are granted a benefit or a service must understand what they have received. Those who are refused must understand why, and receive information that they have the right to complain. But good language is about more than simplicity and comprehensibility. It is also about using language that is empathetic and respectful. I know that some of those who open letters from us feel suspicious because of the words we use. It shouldn’t be like this. We know that the vast majority of those who are in contact with us are concerned with doing the right thing and afraid of doing wrong. There are good reasons to have confidence in Nav’s users. Our language should reflect this. This summer we presented Nav’s new business strategy towards 2030. Among other things, it is about giving those with large and complex needs better and more holistic help. We know that they can fall through the cracks and that follow-up can be missed. In order to provide more holistic help, we must work more closely with the health service and the education sector. The trust reform, which we will now introduce in Nav, is about something of the same. It means that the employees will have more time and trust to find good solutions together with the users. When social services, employment services and social security were merged into Nav in 2006, people talked about how important it was to have a common entrance to these services. But we know that many people experience it as unclear when they come inside the door, because Nav’s services and benefits are located in different places, and both the state and the municipalities are responsible. It can be confusing and frustrating for those who need us. We are also addressing this now. In our strategy, we state that we must get better at collaborating and interacting internally. We will be a common Hub behind the door. It shouldn’t just be easy to get in. It must be easy to find your way around when you get inside. Nav must meet people with empathy and respect. I hope and believe that most people experience us this way, and I know that those who work at the Nav offices are very concerned about this. Our user surveys, which deal with government services, show that a large majority are satisfied with the way they are met. We don’t settle for that. We will learn from those who say that meetings with us make a demanding life situation even more demanding. Brattland writes, like the author Jan Grue: “I live a life similar to yours.” She says that she is similar to the majority, but lives on the outside of the majority’s community, because she is navvy. It is serious if those who depend on help from Nav experience it this way. Those who receive services or benefits from Nav do not belong to a minority. They actually belong to a majority. 9 out of 10 people my age have received money from Nav for at least one period. Most of us have actually been navers for parts of our lives. The probability is high that you who are reading this have had the hub at least once. If you have not been a naver – you have far above average health and have never struggled to get a job. Then you belong to a minority. Nav is the community’s safety net to prevent people from having to stand with hat in hand. It must capture everyone, regardless of background and place of residence, regardless of the size of their wallet and length of schooling, regardless of whether the person who needs to be captured is on the inside or outside of working life. In Nav, we will read Brattland’s thought-provoking chronicle thoroughly, and use it in the work to make Nav better. But luckily there are far more people than us who will read it. For Brattland’s experiences show that we as a society still have a long way to go when it comes to attitudes towards those who need the community’s safety net. In the worst case, it can lead to people in need not seeking help from us in a time of crisis. Brattland says that for twenty years she has been someone it’s okay to talk disparagingly about, someone it’s okay to have low thoughts about, and someone who needs to be watched. It’s not okay anymore. It has never been okay. Also read:
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In an article on news Ytring, Stine Hanssen Brattland writes about how she has experienced being a bully: “For twenty years, I have been someone it’s okay to talk disparagingly about, someone it’s okay to have low thoughts about, and someone who has to be followed along with \u00bb, she writes. Dealing with Nav has […]<\/p>\n","protected":false},"author":1,"featured_media":25725,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[271],"class_list":["post-25724","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general","tag-speech"],"_links":{"self":[{"href":"https:\/\/teknomers.com\/en\/wp-json\/wp\/v2\/posts\/25724","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teknomers.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/teknomers.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/teknomers.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/teknomers.com\/en\/wp-json\/wp\/v2\/comments?post=25724"}],"version-history":[{"count":0,"href":"https:\/\/teknomers.com\/en\/wp-json\/wp\/v2\/posts\/25724\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/teknomers.com\/en\/wp-json\/wp\/v2\/media\/25725"}],"wp:attachment":[{"href":"https:\/\/teknomers.com\/en\/wp-json\/wp\/v2\/media?parent=25724"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/teknomers.com\/en\/wp-json\/wp\/v2\/categories?post=25724"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/teknomers.com\/en\/wp-json\/wp\/v2\/tags?post=25724"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}