{"id":211408,"date":"2026-03-21T06:11:02","date_gmt":"2026-03-21T06:11:02","guid":{"rendered":"https:\/\/teknomers.com\/en\/television-and-refrigerator-burn-due-to-poor-installation-he-sued-the-distributor-and-won\/"},"modified":"2026-03-21T06:11:04","modified_gmt":"2026-03-21T06:11:04","slug":"television-and-refrigerator-burn-due-to-poor-installation-he-sued-the-distributor-and-won","status":"publish","type":"post","link":"https:\/\/teknomers.com\/en\/television-and-refrigerator-burn-due-to-poor-installation-he-sued-the-distributor-and-won\/","title":{"rendered":"Television and Refrigerator Burn Due to Poor Installation: He Sued the Distributor and Won"},"content":{"rendered":"\n
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<\/picture>
Justice sentenced an energy company to compensate a user for more than four million pesos for a defective electrical installation in Mercedes. (Illustrative Image Infobae)<\/figcaption><\/div>\n

Legal Victory for Consumer Rights<\/h2>\n

A recent ruling by a Civil and Commercial Court in Mercedes has highlighted the importance of consumer protection laws. The court ordered an energy company to compensate a user over four million pesos due to a faulty electrical installation. This case underscores the consequences of poor service by utility providers and the need for accountability.<\/p>\n

The Incident and Initial Complaint<\/h3>\n

The case began when a woman, a tenant in a home in Mercedes, faced severe damage to her electrical appliances after the company incorrectly installed a three-phase energy connection instead of the simple single-phase connection she requested. In June 2021, an explosion occurred in her property due to this installation error, damaging her television, refrigerator, and multiprocessor.<\/p>\n

Following the incident, the homeowner lodged complaints that went unresolved despite multiple attempts for administrative and extrajudicial solutions. The urgency of her situation escalated as technicians confirmed that the installation was indeed incorrect, increasing voltage levels to those typically found in industrial settings.<\/p>\n

\"A<\/picture>
A woman suffered the destruction of several appliances due to an incorrect electrical connection provided by the service provider. (Illustrative Image Infobae)<\/figcaption><\/div>\n

The Court Process<\/h3>\n

Exhibiting her determination, the plaintiff gathered significant documentation, including estimates for new devices, evidence of irreparable damage, and emails confirming the company\u2019s acknowledgment of its misstep. Despite the energy company’s initial willingness to compensate, their inconsistent offers created confusion and frustration. <\/p>\n

With mediation attempts proving unsuccessful, the plaintiff proceeded to file a formal lawsuit. The ruling from the court articulated a clear understanding of the underlying issues, examining the technical reports and emails, confirming the energy company’s acknowledgment of fault.<\/p>\n

\"The<\/picture>
The official expertise determined that the company connected two phases instead of phase and neutral, generating a voltage of 380 volts and destroying home appliances. (Illustrative Image Infobae)<\/figcaption><\/div>\n

Compensation and Implications<\/h3>\n

The court’s ruling highlighted not only the material damages but also acknowledged moral damages for distress caused due to the loss of essential appliances like the refrigerator and television. The awarded sum of $4,156,000 is set to be adjusted according to inflation rates and paid promptly.<\/p>\n

This ruling serves as a significant precedent for consumer rights, emphasizing the obligations of utility providers to deliver services that meet safety and quality standards. Additionally, the case illustrates the courts’ commitment to protecting consumers against negligence in public service.<\/p>\n

In conclusion, the legal victory here underscores the importance for consumers to be aware of their rights and to take action when they encounter service failures. The ruling reinforces the notion that companies must be held accountable for mismanagement and that consumers should be adequately compensated for their losses.<\/p>\n


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General News – 2<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Justice sentenced an energy company to compensate a user for more than four million pesos for a defective electrical installation in Mercedes. (Illustrative Image Infobae) Legal Victory for Consumer Rights A recent ruling by a Civil and Commercial Court in Mercedes has highlighted the importance of consumer protection laws. The court ordered an energy company […]<\/p>\n","protected":false},"author":1,"featured_media":211409,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[2706,15145,27446,587,1845,47992,57,37587,17571,18203,4979,6371,11835,2835,24322,37478,678],"class_list":["post-211408","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mazagine","tag-burn","tag-charger","tag-distributor","tag-due","tag-electricity","tag-electronic-devices","tag-energy","tag-energy-efficiency","tag-installation","tag-outlet","tag-poor","tag-refrigerator","tag-sued","tag-technology","tag-television","tag-usb","tag-won"],"_links":{"self":[{"href":"https:\/\/teknomers.com\/en\/wp-json\/wp\/v2\/posts\/211408","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teknomers.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/teknomers.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/teknomers.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/teknomers.com\/en\/wp-json\/wp\/v2\/comments?post=211408"}],"version-history":[{"count":1,"href":"https:\/\/teknomers.com\/en\/wp-json\/wp\/v2\/posts\/211408\/revisions"}],"predecessor-version":[{"id":211410,"href":"https:\/\/teknomers.com\/en\/wp-json\/wp\/v2\/posts\/211408\/revisions\/211410"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/teknomers.com\/en\/wp-json\/wp\/v2\/media\/211409"}],"wp:attachment":[{"href":"https:\/\/teknomers.com\/en\/wp-json\/wp\/v2\/media?parent=211408"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/teknomers.com\/en\/wp-json\/wp\/v2\/categories?post=211408"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/teknomers.com\/en\/wp-json\/wp\/v2\/tags?post=211408"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}