Flyr is in a serious financial situation and risks going bankrupt. What then happens to the flights that have been purchased? The Consumer Council says they receive many inquiries about this today. If the company goes bankrupt, the flights are canceled immediately. If you have paid in cash, the money is probably lost. You will have a claim against the company, but you will be at the back of the line of creditors. – The chance of getting it in a bankruptcy estate is relatively low. The bankruptcy means little money in the coffers, says Thomas Iversen, senior adviser at the Consumer Council. But if you have booked the trip with a credit card, you will get the money back from the card issuer. – As a consumer, you must then make a claim to Flyr, and then the claim to the card issuer. Then you get your money back. With some it goes quickly, with others it takes longer, says Iversen. He also says debit cards from Visa and Mastercard give the right to a refund if the service provider does not refund, for example as a result of bankruptcy. (Read more about card complaints on the Consumer Council’s website) If you have paid with Vipps, which is withdrawn directly from your account, the money may be lost. – If the money is withdrawn directly from the bank account, the rules for card complaints will not apply, says Iversen. – Should prepare Flyr informed Oslo Børs on Monday morning that the company has not been successful with a new plan for financing. The company says so in a press release. It is emphasized that Monday’s flights to Malaga, Alicante and Las Palmas are operating as normal. Flyr has no flights on Tuesday. What happens next has not been clarified. As a result, customers run the risk of not getting off as planned. Iversen in the Consumer Council advises people to prepare for a possible bankruptcy. At the same time, it is important not to rush, he points out. – It could be that the company continues as before, and then it is stupid to sit with double coverage. My recommendation is to check alternative itineraries, so that you are prepared, says Iversen. If you have to book, it is wise to choose a flexible ticket. But it can be difficult to find in a situation like now. – The other companies often stop selling this when another risks going bankrupt. This is because they do not want to risk empty planes if the other company does not go bankrupt, says Iversen. Travel insurance Most insurance companies do NOT cover claims due to bankruptcy. – In general, it is the case that travel insurance does not cover losses as a result of bankruptcy, says communications manager Bjarne Aani Rysstad at Gjensidige. He says there are now many customers calling about Flyr. European Travel Insurance has the same advice as the Consumer Council. – As the situation is now, it can probably pay to sit on the fence and wait for new information from the company. In the event of a bankruptcy, you can quickly be left with the bill for tickets you are not allowed to use, and that is something we do not wish on anyone, says Andreas Handeland, communications director at If and European Travel Insurance. – If you absolutely have to book a trip now, and there are no good alternatives, it might be a good idea to choose a flexible ticket, and not least use a credit card. Then you pay with the bank’s money and can stand stronger if something were to happen, says Handeland in a press release.
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This is what you are entitled to if Flyr goes bankrupt – news Norway – Overview of news from various parts of the country
