At the beginning of May this year, the State Administrator in Trøndelag received a complaint from relatives after a man died at Klæbu health and welfare center in Trondheim municipality. The state administrator established supervision on the basis of the complaint. The man died in March this year – three weeks after he was moved there. In the complaint, relatives claim that the man, who had a disability and little language, died of thirst and hunger and as a result of “gross public care failure”. They believe that the man did not meet his daily needs for food and care. At the same time, they complain about the lack of information and cooperation. In a letter from Trondheim municipality to the State Administrator in Trøndelag, it is stated that they have revealed that routines for information and participation of next of kin have not been followed. Health and welfare director Wenche Dehli in Trondheim municipality tells news that the death was unexpected, and that the municipality goes thoroughly into the incident to find out what happened. Concerns should not have been followed up In the letter from the State Administrator, it is stated that the man was described as a cheerful person who was social, fond of music and liked that things happened around him. For the last 25 years he had lived in his own home. He was moved to the nursing home at Klæbu Health and Welfare Center on the basis of an increasing need for physical accommodation in the form of aids. In the complaint, relatives claim that the nursing home did not facilitate the transfer of competence between the home and the home, and that this led to serious deficiencies in the man’s health and care services. It further states that concerns from employees in the home must have been conveyed along the way, without this being followed up. Relatives describe that it was difficult to get in touch with employees at Klæbu health and welfare center. Photo: Bent Lindsetmo / news According to the complaint, the man’s nurse must have visited him the day after arrival. Then the nurse must have seen that he was still lying in bed, unshaven and dirty around his mouth – and that he should have been given a drink through a “spout cup”, even though he had been told that he could not drink from such a cup. It must also have been informed that the staff at Klæbu Health and Welfare Center had to read up on the man’s needs. Relatives further describe that they did not get in touch with employees at Klæbu health and welfare center, and that they had to look for employees who could lock them in the room when they were visiting. The first time they were called from the nursing home must have been the night the man died. Takes the matter seriously news has been in contact with unit manager Rita Løvli Yri at Klæbu health and welfare center. She does not want to comment on the case, and refers to health and welfare director Wenche Dehli in Trondheim municipality. – We take this very seriously, and we will go into all the information that is presented. We work closely with the state administrator to inform the case, and get good insight and knowledge about the course of events, says Dehli. Health and Welfare Director Wenche Dehli in Trondheim municipality states that the death was unexpected, and that the municipality will go into the matter thoroughly with the State Administrator in Trøndelag. Photo: Morten Andersen / news Dehli does not want to comment on the case further, nor the claim that it was difficult to get in touch with employees at Klæbu health and welfare center. She says the municipality has had a dialogue with the relatives during the case. – As I said, this was an unexpected death that we have to find out what caused. It is also in our interest to see if there has been a failure in our routines, and then we do everything to review it and avoid something similar happening again. Dehli says it is important for the municipality that relatives and residents are confident that they must speak out if they are not satisfied. – Confirms that everything has not been as it should be Jan Vaage is a county doctor at the State Administrator in Trøndelag. He says the complaint seems serious. – It describes serious and sad conditions for the patient, after he was moved to Klæbu health and welfare center, says Vaage. He points out that the State Administrator has not had time to go into the matter carefully yet, as they are still waiting for more answers. County doctor Jan Vaage. Photo: Stein Roar Leite / news – We have received a response from the municipality to the complaint, where they explain what they have done, and they confirm that everything has not been as it should be. Now they have sent these answers to the complainant, so that they have the opportunity to comment and provide input to the answers from the municipality. – We have set a response deadline of 4 July. However, due to holiday settlement with the State Administrator, the case will not be completed until over the summer, Vaage concludes.
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The state administrator in Trøndelag has opened a supervisory case after death at a nursing home in Klæbu – news Trøndelag
