– I’m not used to it. I take it over messages or on snap. Dina Tomine Stangeland Osberg says so. She is like most young people, and doesn’t like talking on the phone. When her phone rings, she won’t answer. Many young people think it is small to talk on the phone. Photo: Illustration / news – It’s stressful, because you have to know what to say right away. On snap, I can think about what I want to answer. Nor does her classmate on the hall and service line at Godalen secondary school, Nikolas Skår, want to pick up the phone when it rings. – I don’t know what to say on the mobile. It’s much easier to say things on snap. Dina Tomine Stangeland Osberg, Nikolas Skår and Emily Surdal text rather than call. Photo: Øystein Ellingsen / news – Unthinkable to call a friend The students news meets at the secondary school in Stavanger spend hours on their mobile phones, but prefer not to call. If Dina has to call the bank or the dentist, she will. – But it’s a bit small. When I can send messages, I can think before I say something. Telia has 2.4 million customers and with that delivers telephony services to half of the population in Norway. They have recent figures that show that young people talk much less on the phone than adults, says Telia’s chief information officer, Daniel Barholm. – Our insight shows that for many it may be unthinkable to pick up the phone to call a friend. Adults talk over three times as long on the phone Statistics show that while a teenager spends just four minutes talking on the phone a day, a 40-year-old talks over three times as long on the phone. – For young people, it is more natural and faster to chat, send pictures or short videos through Snapchat to communicate with each other, says Barholm. Emily Surdal says that if she is called by someone she does not know, she searches for the number before possibly answering it. – I usually look up the number on Vipps if I don’t know who they are. If someone I know calls, I send a message and ask what it is. Or I take it and have a short conversation. Emily Surdal says that she rarely talks on the phone. Photo: Øystein Ellingsen / news Have to practice daring to pick up the phone Teacher at Godalen, Anne Breivik, believes that the pupils will experience this as a challenge when they go out into working life. – When we work with oral competence, we have to get down to the most basic: daring to look each other in the eye, and to talk to each other in a completely different way. Emily Surdal says she often gets comments on telephone etiquette from her mother. – Mum says I speak rudely on the phone, as I am so short in my answers. Teacher Breivik says the teachers challenge the pupils to dare to call. – We work to get them into work, and then they have to be pushed to dare to call future employers. I think they call very little throughout their youth. Dina Tomine Stangeland Osberg says she will practice before she goes out into the workforce. – I’ll probably get better at it when I get paid for it. But I don’t get paid to answer the phone when friends call now. – But do you react in any way to the way adults talk on the phone? Are they weird? – Yes, they ask a lot about boring things. It is difficult to hang up, because they ask about new things all the time. Then I have to talk forever. I’d rather talk quickly and finish. I also don’t think they ask because they’re lying, I think it’s just to ask, Dina replies. Although the students on the hall and service lines are taught to be able to talk on the phone, Barholm at Telia believes that phone calls will be shorter in the future. – We believe that this trend will continue. Through our numbers, we see that mobile data is growing and growing, and that various social media apps are very popular. Teacher Anne Breivik says that they must challenge the pupils at Godalen to dare to pick up the phone. Photo: Øystein Ellingsen / news
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Several young people avoid talking on their mobile phones. In the sales and service line, they would rather use Snapchat – news Rogaland – Local news, TV and radio
