The case in summary: Several people have waited over a year for payment from the wage guarantee fund after the companies they worked for went bankrupt. Nav has informed that it can take between two and 18 months to receive the money. The Ministry of Labor and Inclusion has said that they will recruit more case managers to deal with the problem. Storting representatives are calling for more measures to make case processing more efficient, including digitization and automation. Nav has employed two new case managers, but warns that it will take time before case processing times improve. Venstre believes it is unreasonable that people have to wait so long for payment after a bankruptcy, and proposes a system of automated payment. The summary is made by an AI service from OpenAI. The content is quality assured by news’s journalists before publication. – It was two long months. Two broken months, quite simply, said “Kristine”. For two months she went without any kind of income before she got a new job. In August, news wrote about the problems surrounding the wage guarantee fund at Nav. It may take a long time to get paid. Kristine has not yet received the money three months after the bankruptcy. She was told by Nav that it could take anywhere from two to 18 months. – It is absolutely terrible to treat people in this way. It’s not our fault. “Kristine” has been waiting for 17 months. She is not alone. Dozens of people have contacted news. Many have been waiting for the money from the salary guarantee fund for over a year. Filip (30)’s business went bankrupt in March 2023. He was told that he would receive the money in between two and ten months. 17 months later, in August 2024, Filip has still not received anything. He had to take out a loan of NOK 75,000 to get by. – My girlfriend and I had just bought an apartment. It was really heavy and taxing. Filip got a job quickly, but he says it’s still only just going around because of the backlog. He is waiting for NOK 110,000 from the salary guarantee fund. Politicians want Nav to do more The Ministry of Labor and Inclusion has said that they will now recruit more case managers. But both Kristine and Storting representatives Aleksander Stokkebø (H) and Mímir Kristjánsson (R) are calling for more measures than this. – An immediate solution for payment should be put in place, rather than just hoping that today’s queues will be reduced. Mímir KristjánssonStorting representative for Rødt In a written reply to Storting representative Stokkebø (H), Labor and Inclusion Minister Tonje Brenna (Ap) writes that they will, among other things, recruit more. Don’t like the answer – This was a rather lackadaisical and laid-back answer, and it seems as if she has settled down a bit with the long processing times, says Stokkebø. Storting representative Aleksander Stokkebø (H) has not let go of the matter. He hopes for a change in the system around how bankruptcy cases are handled. Photo: Cecilie Victoria Jensen He is going to take another round with the government, where he is calling for more efficiency in the collection of information for those affected by bankruptcy. – As far as the technology has now come, one should consider digitizing and automating more of the case management in the simpler cases and then rather run a human check to verify that things are correct, says Stokkebø. Will not mention other measures To news, state secretary Per Olav Skurdal Hopsø (Ap) in the Ministry of Labor and Inclusion says that proposals for new systems can take a long time to put in place. The State Secretary says they will monitor the situation. – As we have announced, Nav is now recruiting more people to deal with the cases. We will monitor whether the case processing time decreases and whether there is a need for further measures, says Hopsø. State Secretary in the Ministry of Labor and Inclusion, Per Olav Skurdal Hopsø (Ap). He reminds that those who apply for a wage guarantee because their employer has gone bankrupt may be entitled to unemployment benefits. Photo: Håvard Greger Hagen / news The ministry will not go into what further measures are being discussed. Nav has employed two new case managers Nav tells news that they are very understanding that it can be difficult to wait for an answer. They have now hired two new case managers for the wage guarantee area. But they say it will take some time before there is an improvement in case processing times. – Unfortunately, we have longer processing times than we would like for several of our benefits, says section manager Bente Thori-Aamot. Section manager Bente Thori-Aamot in Nav. Photo: Norwegian Directorate of Labor and Welfare In the revised national budget, Nav received an extra NOK 50 million to improve case processing times. According to Nav, there are currently no funds for, or plans to, hire more case managers. Liberals: – Grossly unreasonable Now the Liberals have lashed out. Deputy leader Sveinung Rotevatn has also asked Tonje Brenna (Ap) a written question. – I have noted the cases to news and react strongly. I see it as grossly unreasonable that people have to have a huge buffer to manage after a bankruptcy, he says. Deputy leader of the Liberal Party, Sveinung Rotevatn, has put a written question to Minister for Employment and Inclusion Tonje Brenna (Ap). – If we are not satisfied with the answer, we can follow it up in the Storting. Photo: William Jobling / news He believes a system with some form of automated payment would work better. – It is difficult to understand that the system should be so bureaucratic. Hello, you! Do you have any thoughts you’re stuck with after reading this case? Or maybe you have tips for something else I can write about? Feel free to get in touch! 👇 Hello! Welcome to dialogue at news. Since you are logged in to other news services, you do not have to log in again here, but we need your consent to our terms of use for online dialogue Published 19.08.2024, at 05.48
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