news has been in contact with a number of Apotek 1 stores that have closed their doors due to computer problems. Dag Stokke at Apotek 1 in Bodø says that the problems affect all Apotek 1 branches in the country. Photo: KAI JÆGER KRISTOFFERSEN / news – Apotek 1 has closed its pharmacies in Norway as a result of the international problem with the servers. This is a special situation, which we have never experienced before, says pharmacist Dag Stokke at Pharmacy 1 in Bodø to news. At several stores, employees sit in front of the entrance and inform customers about the problems. This affects, among other things, people who want to come in to pick up prescription medication. – It is a bit awkward when you intend to buy medicines and collect a prescription. But it seems that Vitusapotek is open, so I’ll have to find it, says Vivian Tysse whom news meets in Ålesund. This is encountered by customers who want to access Apotek 1’s pages. Photo: Screenshot Some have reopened Communications manager Mai-Bente Paulsen at Apotek 1 confirms to news that they are affected by the latest Crowdstrike update, which has caused PCs with Microsoft Windows to crash worldwide. – The security update on this system has meant that the PCs cannot be switched on. It has affected IT systems in pharmacies, as well as customer service, she says. All the chain’s branches have had to remain closed. At 1:20 p.m., Paulsen reports that around half of the pharmacies have now reopened. Apotek 1 writes on its website that it is also closed for all online orders due to the IT problems. The chain is now working to get the IT systems up and running so that the physical stores can reopen as quickly as possible. – Some have already come up again, and we are doing what we can to find solutions. We are sorry for the inconvenience it causes for our customers and our pharmacies are doing everything they can to find solutions for them, says Paulsen to news. Several pharmacies have closed. This is Pharmacy 1 in Bodø. Photo: Kai Jæger Kristoffersen / news Reason: Update The serious data problems affect many major airlines in the world. Norwegian airports are not currently affected, but Flesland in Bergen fears major delays as a result of downtime elsewhere in Europe. The serious network problems affect many large international companies. Just before 12:00, Crowdstrike writes that they have identified and isolated the cause of the problems, and a fix has been sent out. Trouble for Biltema Some Biltema stores have also had to remain closed due to the computer problems. In Fredrikstad, the employees stood outside the store and informed customers on Friday morning. General manager Asif Din of Biltema Norge writes in an e-mail to news at 12 o’clock that they have not closed any stores, but that customers may experience problems with payment. – Some of our warehouses are experiencing instability as a result of the Crowdstrike update. We are working with external suppliers to resolve the issue. None of the warehouses are closed, but customers may find they have to make several attempts to pay for their goods. The Directorate of Health: Follows The Directorate of Health says that they have not received any reports that data services in the health sector have been affected. – Norwegian Health Network reports that they are not aware that this solution linked to the errors is in use in our sector. They will monitor the situation going forward in order to detect whether digital solutions may be affected. Employees stand outside Biltema in Fredrikstad. Photo: Emergency news Published 19.07.2024, at 11.12 Updated 19.07.2024, at 13.22
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Several Apotek 1 have closed after computer problems – news Østfold – Local news, TV and radio
