During the night to Friday, there were problems with the emergency numbers for the police, the fire service and the health service. If you called 110, 112 or 113, you did not get an answer. The error occurred around 01.45 and was corrected around 02.30, Telenor states. Now the National Communications Authority is notifying that they are opening inspections after the incident. The police directorate’s emergency watch was notified that there were more people who did not get through on the emergency number 112. – We worked together with the police’s IT unit to find out the reason, Geir Arne Nessa, the emergency watch in the Police Directorate, tells news. When Telenor was connected, it turned out that the fault lay with them. The reason is currently unknown, but the police have asked Telenor for feedback on what happened. – What was also a bit challenging was that we received a message that both health (113) and fire (110) had the same problem, says Nessa. A joint press release was sent out for all the emergency services. – We have now received feedback from Telenor that the problem appears to have been resolved. But we will work on monitoring the situation throughout the night, Ness tells news just before 03:00. He further says that they will follow up on follow-up measures if it turns out not to be in order. – We take a critical look at it when 112, 110 and 113 are not available to the public, or when residents cannot contact us, he says. If you cannot reach the emergency number, you can call 02800. Telenor is working to find out the cause of the problems. Published 18.10.2024, at 07.38 Updated 18.10.2024, at 07.44
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