In recent months, both news and Avisa Oslo have told a number of stories about people who have experienced poor treatment at Ullern health centre. Several things have been repeated in the stories. inadequate treatment inadequate follow-up neglect of care People have told, among other things, about little medical supervision, low staffing and employees who do not come when the residents pull the alarm cord. Patients have been left alone in bed for a long time, often in their own feces, before someone has come to help. – Please. Don’t let me down! People who have previously told their stories in the media shared their stories with the health politicians in Oslo on Monday. Affected people explain in the city council hall about their experiences at Ullern health center. Photo: Ellen Omland / NRKB Affected people explain in the city council hall about their experiences at Ullern health center. Photo: Ellen Omland / news One of them was former first state attorney Lasse Qvigstad (76). – I was afraid of dying. – When I came out of Ullern health center, I was so happy that I cried with joy, said Qvigstad. Health Council Robert Steen has thanked Lasse Qvigstad for his openness. The brother howled with anxiety. Tellef (50) had Down’s syndrome and dementia. The family believes he was subjected to neglect at the Ullern health center. One of Tellef’s sisters, Helene Dannevig, told the hearing that they heard the howls of her little brother far down the hall. – It was Tellef who howled with fear. When I entered the room, he howled, “I’m scared, I’m scared,” she said. The sister says she felt both fear and anger. She asked employees why Tellef’s door was closed, since he was supposed to have continuous follow-up. – We were told that it shouldn’t happen, but it did. Again and again. Every time we came, Tellef cried. Once we came to a locked door in his room, Dannevig said. Smelly faeces Relatives of Frode Holst (72) have previously told their story of poor follow-up at Ullern health center to Avisa Oslo. Holst’s son Sebastian Holst attended the hearing on Monday to tell about their experiences. The father had several stays at Ullern health center. During one stay in particular, the family reacted when they came to visit: – He weighed five kilos less than when we delivered him, he was unshaven and unkempt. He smelled of urine and faeces, and was wearing the same clothes that we delivered him in, Holst told the hearing. Prayer to politicians Pia Borander told the story of her father, Jan Sverre Borander, who was admitted to Ullern health center in January last year. Jan Sverre Borander was admitted to Ullern Health Center for eight days. Photo: Privat Jan Sverre Borander was admitted to Ullern Health Center for eight days. Photo: Privat He described it as “hell”. The daughter had a plea for the police at the end: – Please don’t use this hugely important issue in a political game. Cooperate with the politicians. Talk to staff. Talk to relatives. Talk to patients. She asked the politicians to find out where the problems lie. – Because I strongly believe that together we can ensure that the meeting with the healthcare system is as good and dignified as possible. Can get censure Even before the hearing, a number of parties in the city council have rattled their sabers of censure against health councilor Robert Steen. Health council Robert Steen has had to answer many questions about health centers in recent months. Photo: Annika Byrde / NTB Health council Robert Steen has had to answer many questions about health centers in recent months. Photo: Annika Byrde / NTB A central question is what the health council will do to solve the problems. If, after the hearing, the parties believe that they do not have confidence in Steen, it could trigger a city council crisis. Many complaints about health centers Since 2015, health centers have been an offer for people in Oslo with complex health challenges who need treatment or rehabilitation for a shorter period. The main task of the health centers is to help patients stay at home for as long as possible. In the last three years, the Swedish Nursing Home Agency has received a number of written complaints about the nursing homes. Ullern health center tops the complaint statistics. The Nursing Home Agency has received 116 written complaints from 2020–2022 2020, 36 written complaints: Lilleborg health center: 10 Ryen health center: 6 Solfjellshøgda health center: 6 (formerly Ryen health center) Solvang health center: 7 Ullern health center: 7 2021, 41 written complaints: Lilleborg health center: 7 Solfjellshøgda health center: 19 Solvang health center: 8 Ullern health center: 8 2022, 39 written complaints: Lilleborg health center: 4 Solfjellshøgda health center: 8 Solvang health center: 4 Ullern health center: 23 Complaints distributed among the health centers, 2020-2022: Lilleborg health center: 21 Ryen health center : 6 Solfjellshøgda health center: 33 (formerly Ryen health center) Solvang health center: 19 Ullern health center: 38 Source: Nursing Home Agency To be investigated The City Council has announced an external review of the health centers in Oslo. The investigation will include, among other things, organisation, staffing, competence and quality at the health centres. The final report should be ready in June this year. In addition, the State Administrator in Oslo and Viken has opened an inspection of Ullern health center. ME-sick at Ullern health center Last autumn, news also told about ME-sick Aurora (25), who is forced to live at Ullern health center against her will. Aurora’s family has covered the windows with private curtains and black plastic bags so that her room will be completely dark. Photo: Rolf Petter Olaisen / news Aurora’s family has covered the windows with private curtains and black plastic bags so that her room will be completely dark. Photo: Rolf Petter Olaisen / news – I’m getting sicker from being here and I’m getting sicker from not getting the right help, said Aurora Leigh Kobernus at the time. On 9 February, it is one year since the woman with ME ended up at Ullern health centre. Aurora still lives at the health center.
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Open consultation on the situation at the health centers in Oslo – news Oslo and Viken – Local news, TV and radio
