The case in summary: Irene Knardal was tricked into paying NOK 30,000 after a fake SMS from “the zone”. The online fraud has become so advanced and convincing that anyone can be deceived, according to Økokrim. Knardal first discovered the fraud when her account was blocked, but by then she was already almost NOK 30,000 poorer. Økokrim has seen a sharp increase in fraud attempts against both business and private individuals. Before online scams tended to target the elderly and people with low digital skills, but now it is almost impossible to tell the difference between real and fake messages or websites. Since March, DNB has registered 285 cases of fraud against private customers. The summary is made by an AI service from OpenAI. The content is quality assured by news’s journalists before publication. A perfectly normal afternoon in September. The summer holidays are over, the kids have left for their studies, and the house is finally quiet so you can get started on one of the projects for the autumn. And while you’re standing there with your mouth full of nails, a text message ticks in: “Hey mom, I’ve got a new mobile phone.” For Irene Knardal, it would turn out to be an expensive text message. It did not occur to Irene Knardal that the messages were not from her son. Photo: Roar Jonny Strøm / news In the middle of the stress – Things were a bit hectic here because we were in the process of furnishing a new room in the house, explains Knardal, who lives in Bud outside Molde. “Got a new number, Save!♥” said the next message. So far, so good. Knardal asked which of the children it was, and saved the number. But then the conversation took a new direction. Anonymous: Hi Mum, I bought a new mobile AAnonymous: Got a new number, Save!♥IKIrene Knardal: Hi and hå – Olav? Idar??AAnonymous:How are you♥ are you busy right now?AAnonymous:I’m stressed, I’m reinstalling all the apps and having problems with BankID. I have to go to the bank to verify myself and get help with that. Have an invoice due today. Could you do me a favor and pay the bill? That way you get your money back no later than Monday when I solved it. would have been happy so I don’t have to be late♥♥ You can read the whole conversation at the bottom of the story. “The son” explained that he was in a shop and had to pay for a new laptop he had ordered. However, due to a new phone, Bank-ID did not work and he was unable to verify the payment. So, if the mother could be kind and pay for a Macbook Pro for NOK 23,423? Have you been scammed? Yes, but only once. Several times, unfortunately. No, but I have been scammed. No, and I have never experienced a fraud attempt either. Show result Question about money – That was probably where I made the big mistake. It didn’t occur to me that it could be an attempted fraud, says Knardal. She says the language in the conversation was personal and natural for a young person of 23, and the family has lived abroad for a long time, so it happens that the young people mess up a bit with the prepositions. – Everyone studies outside the city and has money after their summer job, so that they bought a new mobile phone or computer before the start of their studies did not strike me as striking. In addition, the mobile number was Norwegian, the shop was Norwegian, the bank was Norwegian, and the invoice had Kid’s number and references and everything. Irene Knardal tells about the fraud because she wants to prevent others from being deceived. Photo: Roar Jonny Strøm / news Stressful situation But when Knardal had paid the invoice, a new problem arose: The transaction did not go through. It was the wrong amount. Things are urgent. The store had not registered the purchase. They demanded payment today. At least partial payment or advance payment. The situation became more and more stressful. Suspicion first came when Knardal discovered that her account had been blocked, but by then she was already almost NOK 30,000 poorer. – Then I called my son on the old telephone number. He was totally ignorant and had of course not bought either a mobile phone or a Mac, Knardal says. – Many people probably think it’s embarrassing to be scammed, but when the methods are so convincing it can happen to anyone. I can come forward as a victim if it can prevent others from being deceived. – Wasn’t there anything that made you suspect trickery earlier? – No, and I don’t quite know why. The weekday happened, and the antennas were not completely out. We did renovations, were around shopping, and we were going to Stavanger to clear out a dead estate, Knardal says. – Now I am perhaps better prepared to avert something even bigger in the future. Anne Glede Allum in Økokrim says it is important to report if you have been defrauded. Photo: Lise Åserud / NTB Now everyone is being defrauded In Økokrim, they have long watched the development with concern. Last year they received 26,000 reports of fraud against private individuals, an increase of almost 40 per cent in two years. – There is a sharp increase in fraud attempts against both business and private individuals, such as investment fraud, love scams, fake online shops and so on, says Anne Glede Allum in Økokrim. – Online fraud tends to target the elderly and people with low digital skills. Now it is almost impossible to see the difference between real and fake messages or websites. Even though it can be embarrassing to be tricked, Allum says it is important to report it. – If the bank receives a message, they often manage to prevent the fraudsters from moving the money on. But then it is important to be on the ball early, says Allum. Sees a sharp increase in scams – This is a classic “Hey mum” scam. This was detected early on – already when she revealed the names of the children, explains Sebastian ClaydonTakle, security expert at DNB. Since March, DNB has registered 285 cases of fraud against private customers, but the dark figures are large. – Many people probably think it is embarrassing to be deceived, but online fraud has become so extensive and convincing that it is almost impossible not to be deceived. 11:12 Unknown: Unknown Hi Mum, I bought a new mobile phone Unknown: Got a new number, Save! ♥IKIrene Knardal: Irene Knardal Hello and hello – Olav? Idar??Unknown:How are you♥Unknown:Are you busy right now?IKIrene Knardal:Irene KnardalNoUnknown:UnknownAm stressed, I reinstall all the apps and have problems with BankID. I have to go to the bank to verify myself and get help with that. Have an invoice due today. Could you do me a favor and pay the bill? That way you get your money back no later than Monday when I solved it. would have been happy so I don’t have to be late ♥IKIrene Knardal: Irene Knardal Just send the bill details. Is it big??Unknown:Unknownyes, a little big, sending it nowUnknown:here they are:Recipient: Zachariasz ElektronikAccount number: 6032.12.78313Amount: 23,423.00Bank: Nordea BankReference/KID: 517527Send a picture of the payment and I can confirm with customer service♥IKIrene Knardal: Irene Knardal You can contact customer service and ask for payment to be postponed until Monday. They tend to be good when you give notice Unknown: Unknown I spoke to them and they said they couldn’t unfortunatelyUnknown: fix you pay anyway now on Monday ♥♥IKIrene Knardal: Irene KnardalWhat are you paying for?? The mobile??Unknown: Unknown No they are a Macbook pro that I had ordered beforeUnknown: do you want to fix it or should I ask someone else IKIrene Knardal: Irene KnardalNo, I will pay it IKIrene Knardal: Irene KnardalShould I add a fee of NOK 75 which means that Do they get the money right away? Without it, will they get the money tomorrowUnknown:UnknownImmediate payment? YesUnknown:can confirm with them directly thenUnknown:confirming with them now! thank you♥♥Unknown: something went wrong, says customer service Irene Knardal: Irene KnardalThe money is on its way – it will probably come in at the next bank run at 4pm. Sort this out. Just shrugging your shoulders…IKIrene Knardal: When is the payment deadline?? Unknown: Unknown it was that the sum was wrong so the system automatically rejected the payment. it was supposed to be 21,423.00 but we wrote 23,423.00 so the system automatically rejected it and they sent it back as normal and it should be in tomorrow at 7:30am they said. I got so stressed and wrote a number wrong, they sent it anyway ♥♥Unknown: they have already seen it on their system I think Irene Knardal: Irene Knardal Unfortunately can’t pay again. Will see later if the amount will be refunded IKIrine Knardal: Maybe time for a stress management course ??UUnknown: Unknown I hope I get extra time, can you send from the savings account too?♥IKIrene Knardal: Irene Knardal Not until I get back what I have already paid. Unknown :Unknownbut they have already been sent back automaticallyUnknown:they wouldn’t be fooled if you think soUnknown:have bought from them beforeIKIrene Knardal:Irene KnardalI’ll wait until the money is back in the account, then there will be a balance of NOK 34,000, I’ll check later this afternoonUnknown:Unknown they said it will probably arrive tomorrow UNKNOWN: and the last day on the invoice is today, so I wonder if you can fix it again IKIrene Knardal: Irene Knardal doesn’t have money in the account for that, it’s not a crisis if it comes a day later UNKNOWN: Unknown talk with them now they said it was denied because the reference could not be linked to me, didn’t understand. but they sent a new reference and then I can pay 5000 today and the rest tomorrow Irene Knardal: Irene KnardalShould I tip you 5000?IKIrene Knardal: How can the reference not be linked to you when the KID is entered? Published 26/09/2024, at 11.34
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Online fraud and SMS fraud are increasing dramatically. Irene Knardal from Bud was defrauded of 30,000 – news Møre og Romsdal – Local news, TV and radio
