– I think it is very strange. They stand up and say that they have a good dialogue with relatives in this matter. But in any case it’s not with me, and I’m the next of kin, says Sonja Berg. It has been a month since news published the case of Jan Berg, who suffers from dementia and is a resident of Kattem nursing home in Trondheim municipality. The article revealed he had fallen into public care at least 23 times – in three months. He was found in a pool of blood. Several falls led to severe pain and hospitalization. In his patient record, several carers pointed out that falls could have been avoided with more staffing. At the same time, the municipal manager stated that she thought the staffing was reasonable. His wife Sonja tells news that she received a lot of positive feedback and statements of support after the article was published. But one response failed. Still no one – neither from the nursing home management nor the municipal management – had made contact. Nothing happened, she says. Sonja visits her husband Jan Berg every afternoon when she finishes work. Photo: Morten Waagø / Morten Waagø – Blank lie Following the publication, the case was taken up in the chairmanship in Trondheim. – The management at the nursing home is in contact with relatives. We attach great importance to having a good dialogue with relatives, said director for health and welfare, Wenche Dehli, after the meeting. She had then informed the politicians about the situation. – There is a good dialogue with relatives, said Ap-top Sissel Trønsdal after the same meeting. At the same time, his wife Sonja sat at home and listened to the statements of the director and the Ap top. She was very upset. Because this was not true. – It was an outright lie. Extra staffing and a new wheelchair A couple of days after news published the first article, Jan fell again. He was bruised and cut on the nose. The staffing situation was the same. Jan after the fall in October. Photo: Private Sonja did as she had always done – visited her husband every afternoon after work. Gave him supper, felt she was helping the carers. Still no one from the management had spoken to her about possible measures, what could be done to improve the man’s situation – or asked how she was doing. One evening when she arrived at the nursing home, she noticed that something was different. Suddenly there were two carers on the ward, instead of one. And Jan had been given a new, specially made wheelchair that could be placed backwards. Sonja wheels her husband in the new, specially made wheelchair he has been given. Photo: Morten Waagø / Morten Waagø – Now there are two on duty every night. And it is much quieter in the ward, much less stress, says Sonja. news meets her again at the Kattem nursing home at the beginning of November. This afternoon, Jan is in such good shape that he kisses his wife on the cheek. Sonja talks about a more harmonious atmosphere in the department. – It is much safer here now. I think the carers feel safer too. And Jan is doing better. We see that in him. He is calmer and feels comfortable. True? says Sonja, and turns her gaze towards her husband. Jan looks at his wife. Wants increased basic staffing news has tried to get an interview with director of health and welfare Wenche Dehli in Trondheim municipality. She did not want to be interviewed for this case. Dehli writes the following in an SMS to news: “Sonja had a dialogue with the staff at the department, and the management knew that it had been taken care of. According to my information, she should be well satisfied with that.” She also states that she is happy that Sonja is satisfied with her spouse’s situation as it is now, and that “good dialogue with relatives has been ensured and measures have been implemented regardless of media coverage”. Furthermore, Dehli refers to the unit manager at the nursing home. Unit manager Sissel Olufsen at the Kattem Health and Welfare Center does not want to be interviewed either, but responds to news by e-mail. When asked why the nursing home has staffed the ward in the wake of the news case, Olufsen replies as follows: – We continuously assess the need for staffing based on resident composition and the individual resident’s need for follow-up. It has also been done in this case. – Why are you doing this right now? – We have also previously increased staffing in this department, as we continuously assess the need for staffing as mentioned in the previous question. Furthermore, she writes that she believes the staffing on the ward was reasonable before they hired an extra carer, but that it is “no secret” that they want increased basic staffing at the nursing home. She also points out that in the budget for next year a proposal of NOK 18 million has been included for increased staffing at the health and welfare centres. – Sonja says that no managers have contacted her after the publication, and criticizes this. Why didn’t you get in touch? – The head of department had a conversation with Sonja today. Sonja says that she has never requested a meeting, but thought it strange that we had not called her after the feature on news. We didn’t realize she wanted this. It is preferably the primary contact who has the dialogue with relatives and it works well between Sonja and the primary contact. The head of department contacted Sonja after news asked the municipal management why they had not contacted her. Olufsen also states that they ordered a new wheelchair for Jan at the end of August, but that they received it at the end of October. Director of Health and Welfare in Trondheim Municipality, Wenche Dehli. Photo: Kirsti Kringstad / news Shall contact Sonja A month ago, Sonja challenged the political leadership to attend a guard at the nursing home. Aps Sissel Trønsdal agreed to this. But she hasn’t contacted Sonja either. – I have understood that there has been a dialogue, but perhaps there could be a misunderstanding in terms of who the dialogue should include, writes Trønsdal in an e-mail to news after she has been made aware that the statement from director Wenche Dehli was not correct . She also writes that she is very happy that Sonja and Jan’s situation seems to have resolved. – If Sonja wants to meet me, I will of course be available to hear more about how things are going with her and her husband. I will contact her and make an appointment. With regard to my work session at Kattem, I have of course not forgotten it, but it also has to fit in with the rest of the calendar. I will come back to it, writes Trønsdal. The Labor Party politician is the leader of the health and elderly committee in Trondheim municipality. On the Labor Party’s website, it is stated that Trønsdal’s most important issue is that all elderly people receive good and dignified care. This summer, news told about 67-year-old Alf Ingar Selven, who died after only three weeks at the Klæbu health and welfare centre. Sick leave was high. Previous carers had expressed concern several times. The state administrator in Trøndelag opened supervisory proceedings against the municipality. In the case, Health and Welfare Director Wenche Dehli confirmed challenges with staffing in the health services. Leader of the health and elderly committee in Trondheim municipality, Sissel Trønsdal (Ap). Photo: Morten Andersen / news Jan ramler. He expresses great pain after the fall. He recently had hip surgery. The patient record states that the fall could have been avoided if a carer had been with him. Jan is found on the floor, complaining of pain in his hip. Jan is found on the floor in his room. He is taken to hospital for an X-ray. Jan falls on the floor at the breakfast table. Jan falls on the floor at the breakfast table. Jan falls in his room. No one observes the fall. No one knows how long he has been lying like that. Jan falls during morning care. He expresses pain. Jan falls into the common room. He expresses pain. Jan falls off the bed. Jan is found lying on the floor in the common room. Jan is found lying on the floor next to the bed. No one observes the fall. Jan falls out on the veranda. He expresses pain. That same evening, he falls into his room for the second time. Jan falls into the common room. The staff hears a bang. They find Jan lying in a pool of blood in his room. He gets a cut on his left eyebrow and is sent to hospital. Jan falls into the common room at 4pm. 2.5 hours later, he falls again. Jan falls. No one observes the fall. Jan falls. No one observes the fall. Jan falls. No one observes the fall. Jan falls. He gets a cut on his eyebrow. Show more
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Health summit in Trondheim municipality informed politicians about “good dialogue” after news revelation – news Trøndelag
