Elkjøp This product was immediately removed from our pages, and everyone who bought it has been urged to return it. The product was sold by INF Company AB, which is one of our partners on Elkjøp Marketplace. Here we offer over 150,000 items from smaller players who sell their products on our platform to give our customers an even wider selection. All partners are bound by an agreement to ensure that products comply with Norwegian and Nordic laws. This has not been maintained here, we apologize for that. As responsible for the Marketplace, we carry out regular testing and control of products, but unfortunately we do not have time to test everything. When we discover discrepancies, the products are withdrawn from sale and the customers receive a refund when returning the item. The collective purchase This should not happen. In our agreements, our suppliers take responsibility for ensuring that the products they sell are in accordance with the Reach regulations. The item comes from a large and serious supplier, and we had no reason to believe that the product was not in accordance with the regulations. When we were informed of this, we immediately withdrew it from the stores. We take this very seriously and are in dialogue with the supplier to ensure that something like this does not happen again. Princess First of all, this is a deeply regrettable case that we would like to avoid. We immediately withdrew the product from the market when we were presented with the results in May 2024 from the Norwegian Environment Agency. Furthermore, all our customers were informed and asked to return the product. Princess-Gruppen AS has strict guidelines for chemicals used in our products, which are among other things specified in our supplier contracts, and which they undertake to follow. In addition, we carry out random samples of products that are sent for testing, or we request test reports from suppliers. Unfortunately, this particular product has not been tested. Despite strict guidelines in our supplier contracts, this supplier has breached our requirements for chemical use. We took this up with our supplier immediately after we were made aware of the results from the Norwegian Environment Agency. The supplier in question is no longer used by Princess-Gruppen AS. Luxury home We have been made aware of this and taken major measures. The product in question was immediately taken away and we currently have a very limited product selection in our online store as we re-examine and review all products in the online store for safety and legality. We will not upload the entire product database until this thorough review measure is complete. We offered the product through an external third-party supplier, where communication has not been adequate. We have a generally close collaboration and good communication with suppliers of our products, and we have strict routines where we make sure that all products are checked carefully before publication on our websites. Our customers’ safety, trust and security are our highest priority. It is our internal guidelines and routines that products that may be harmful to our customers are not for sale in our online store. Something regrettable has happened here that should not happen, and we have taken measures to ensure that this will not happen again. The matter is investigated with high priority. We are in dialogue with the relevant supplier and measures have been taken to ensure that this does not happen again. Partyking It is true that we have sold this product before. Since we discovered that it contains excessive levels of the mentioned chemicals, we have removed the product from our range and published a recall. We are of course sorry that this has happened, and we are currently reviewing our routines to minimize the risk of something similar happening again. We think it is good that the Norwegian authorities carry out these spot checks, and we always intend to follow both Norwegian and European legislation in order to sell approved and safe products to our customers. Kremmerhuset Safety, good and safe products are our main focus. We are continuously working on this and we follow all applicable rules and regulations in the REACH regulation and related provisions. This is an integral part of our agreements with all suppliers and manufacturers, and we also carry out our own tests and quality control. As soon as we received information that a fault had been discovered with a cover plate and a plastic plant, we withdrew the products from the market and had them destroyed in a responsible manner. The case has been closed with the Norwegian Environment Agency, but we are actively following this up with our many suppliers and our further work with safety and quality. Temu Following notification from the Norwegian Environment Agency, Temu immediately removed the product from sale. We prioritize product quality and take several steps to ensure that our sellers meet regulatory standards. This includes requiring correct documentation, performing spot checks, consistently monitoring our platform and promptly handling feedback from both the public and regulators. Temu entered the European markets just over a year ago and has actively sought feedback from customers, regulators and consumer groups. We have adjusted our services based on this feedback to better match local practices and preferences. We are committed to complying with all relevant laws and regulations and strive to exceed the minimum requirements by adhering to the highest standards. Paradise interior I took in 4 trays from a serious, Norwegian supplier and have been of the opinion that the goods are safe and contained no toxins. Likewise the succulents that came from a well-known brand. I have to say that I am quite shocked that it is our responsibility as a store to check what the goods contain apart from what is stated by the importer. In any case, the remaining goods were thrown away, and the customers have been contacted about this, so the matter has been sorted out. Fortunately, this is only a matter of a few goods, but trust towards the importer has now weakened. Going forward, the focus will be mostly on natural materials and reuse, which our climate will surely also appreciate. 24hshop news has not succeeded in getting in touch with the store by e-mail or by telephone. Trademax news has not succeeded in getting in touch with the store by e-mail or by telephone. Joom news has not been successful in getting in touch with the store by e-mail or by phone.
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