The case in summary Two Nav employees at Nav Falkenborg in Trondheim were attacked at work in May 2023. The attack resulted in extensive damage to the meeting centre. In November of the same year, two employees at the health center at Saupstad in Trondheim were attacked with a sharp object. A woman in her 40s has been remanded in custody and charged with grievous bodily harm and grievous bodily harm after the incidents. The employees feel well looked after by their employer after the attacks, and Nav has worked to improve safety in the workplace. The summary is made by an AI service from OpenAi. The content is quality assured by news’s journalists before publication. – I was anxious after the fire, and took the work home with me. I usually don’t do that, says Tanja Johansen. She is an audience host at Nav Falkenborg in Trondheim. On Friday 26 May last year, a couple entered her workplace. – We knew who they were from before, there had been a row with them earlier, she says. Johansen was at work with colleague Annbjørg Sandvik. The couple who entered stood and shouted at each other, before entering one of the does. Johansen and a security guard followed. – When they came out again, they were holding a bag from which it was leaking. They went out and over to the sofa group. There the man picked up a lighter. That’s when we realized it was serious, says Sandvik. Fagbladet has previously told the story to the employees. Thinking they had weapons, the audience hosts evacuated the other visitors. Out on the paved road they heard loud bangs from inside. – We were sure that they had a weapon with them, at least we thought so. When we are at work we wear a red Nav vest. We pulled it off, says Sandvik. But the banging sounds were a large rock that the woman and the man used to smash, among other things, PCs and other electronics inside the meeting centre. The meeting center at Nav Falkenborg has been closed since the attack on 26 May last year. Photo: Morten Andersen / news The meeting center suffered extensive damage after the fire brigade arrived and extinguished the fire. – We waded in water when we got back inside. The meeting center has been closed since then, says Sandvik. In the time since, the employees and users have used a temporary meeting center at the back of the building. But now it looks like it may finally reopen soon. – We hope it can open by mid-February, adds Sandvik. Four new weeks Thursday 23 November, almost exactly half a year after the attack on Nav Falkenborg, it happens again. This time two employees at the health center at Saupstad in Trondheim were attacked with a sharp object. Here are forensic technicians at Saupstad health center after the attack on two employees on 23 November last year. Photo: Bjarte Johannesen / news And it is the woman in her 40s who stormed in and attacked. The woman has since been remanded in custody and charged with grievous bodily harm and grievous bodily harm. On Thursday, there was another prison meeting. The accused woman will be imprisoned for another four weeks. Prosecutor Lars Johansen Lundlie. Photo: Kari Sørbø / news – The conditions for which she is now charged are very serious and it has happened against a backdrop of similar incidents. In the past, custody and institutional detention have been tried without it preventing her from committing new and more serious crimes, says prosecutor Lars Johansen Lundlie. The accused woman herself believes that there is no danger of repetition. – She gave a good reason in court today. She disagrees with the description that has come, says the woman’s defender, Kolbjørn Lium. The woman believes that there is no basis for her to do the same thing again. She also denies criminal guilt. The woman’s defender, Kolbjørn Lium. Photo: Kari Jofrid Sørbø / news The investigation into the case is still ongoing and it is still uncertain when it will go to court. Well looked after – I have never been as scared at work as I was then. We didn’t know if they had weapons with them. It was so chaotic, and we just thought we had to get out together with all the visitors who were there, says Johansen. Both she and Sandvik feel well followed up by their employer in the time after the attack. – We received many calls that weekend. The following Monday was a public holiday, but we had a meeting with our manager and were able to talk about what had happened, says Johansen. Annbjørg Sandvik and Tanja Johansen could not imagine another job. Photo: Morten Andersen / news And safety has been the focus. In a survey carried out by Nav last year, it emerged that approximately 70 per cent of all employees who have experienced unwanted incidents answered that they were well looked after by their manager afterwards. It also shows that 90 per cent of Nav users feel that their security is well taken care of when they visit a Nav office. – We can never be completely sure. I don’t go around thinking about it all the time, I can’t do that, says Johansen. In the wake of the murder at Nav Årstad in 2021, Nav has worked to make the workplace as safe as possible for its employees and users. Last autumn they launched a new standard for safe meetings between employees and users. – We must get even better at assessing the risk before user meetings, so we must be at the forefront and as well prepared as possible. New in the standard is, among other things, that everyone must have completed the necessary training before they have user meetings. That’s according to Department Director in the Directorate of Labor and Welfare, Tone Nordlund. Director of the Directorate of Labor and Welfare, Tone Nordli, says that more people report non-conformities now than before. Photo: Norwegian Directorate of Labor and Welfare Marking a negative development In 2022, around 5,400 Nav employees were exposed to at least one unwanted incident. Women are more exposed than men. – The deviation system shows that we have had a steady increase in registered incidents related to violence, threats and harassment since 2020, after a few years of decline. But this may be because there has been an increase in awareness of reporting deviations, particularly in the aftermath of the murder at Nav Årstad in 2021, says Nordlund. Despite that, Sandvik could not work on anything else. – The vast majority are satisfied with the help they receive. That’s why this is so rewarding. We have heard “Thank you very much for your help” a thousand times. That is what keeps us going, concludes Sandvik.
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Employees tell of dramatic attack – news Trøndelag – Local news, TV and radio
