– Those who own the car parks must be clearer about which actor applies. Those who make the apps must have more user focus. I don’t think they have that today, says Kristina Marie Kjønnås. Kristina Marie Kjønnås goes on business trips throughout Norway. On her phone, she has five different apps that collect most of the car parks in Norway. But there are even more. Exact figures are difficult to find, but a quick search on the App Store shows that there are 19 different Norwegian parking apps available. Here are more of the various parking apps that are used in Norway. Photo: Screenshot / news The logos cover almost the entire screen of an iPhone. For Kjønnås and other travelers to Norway, this creates confusion. She is frustrated that you cannot collect several parking spaces in one app. You will find some tips at the very bottom. Posted on LinkedIn In Norway, we have 264 parking providers that offer paid parking, according to the Norwegian Road Administration. In order to be able to offer paid parking, it is also required by law that the parking providers have a universally designed payment solution, explains Christian Tønnevold, general manager of Stavanger Parkering KF. Kristina Marie Kjønnås is tired of the fact that the apps also have different functionalities. Photo: Philip Kollstrøm / news This is usually solved through an app. Then the parking companies either create their own app, or lend the payment service to someone else. This means that consumers must have several different apps available on their phone at all times. But the irritation arises when you have first learned an app, before there is another parking app 200 meters across the street. – Some of them have a type of functionality where you have to go in and activate parking yourself. You don’t have that in other apps, which again makes it difficult for people to know whether they have actually paid or not, says Kjønnås. According to Christian Tønnevold, this sea of apps is here to stay. Christian Tønnevold is general manager of Stavanger Parkering KF. They are a public company that manages parking lots in Stavanger. Photo: Philip kollstrøm / news – We see that there are many different apps that can seem difficult and confusing to the public. But it is a requirement, and it is a free market. In addition, the apps help develop parking technology, adds Tønnevold. These are the best parking tips Christian Tønnevold on the left, and Thomas Iversen on the right. Photo: Philip Kollstrøm / Consumer Council / news/Consumer Council Both Stavanger Parkering KF and the Consumer Council receive hundreds of inquiries a year about parking. The Consumer Council receives the most questions about invoices and payments, or parking with camera parking that has not been stopped, says consumer lawyer at the Consumer Council, Thomas Iversen. Read up and download If you know you’re going to an unknown place, it can be smart to read up on the parking conditions. According to Iversen, you can already then discover which apps are being used and which rules apply in the car park you want to be in. In addition, it is smart to download the most used parking apps in Norway, and enter the information needed. – Parking apps, somewhat in the same way as charging a car along the road, require some preparatory work. You must download the most common apps before you go on a trip, says Iversen. – You must enter information about your vehicle and you must have a valid payment card. A valid payment card is important so that you do not get an invoice sent home. We don’t want that, says Tønnevold. – In addition, if you have several cars, you must be very careful that you choose the right car when you park, adds Iversen. On the App Store, the most popular apps are; EasyPark, Time Park Fix and Aimo Park Norway. The payment machine = cheap The payment machine is often the cheapest solution to use, but can also give you less work in the future. – Cheap and easy parking is something everyone really wants. And you get that both on the good old parking machine, but also on a number of apps that the parking companies have. It also gives you the opportunity to pay for parking cheaply, says Thomas Iversen. According to Iversen and Tønnevold, several of the parking apps have included a service fee. In EasyPark, for example, this fee is 15 per cent, says Tønnevold. – Apps that collect several parking places in one, charge a small extra price so that you can use the same app everywhere in Norway. And then you pay more for parking than if you use the local company’s own app, says Iversen. Check the signs In car parks, parking providers are required by law to put up signs with information on where and when to pay. This is a parking sign. Photo: Tone Berge / news – Those who operate the car parks must provide clear and unambiguous information about the conditions that apply to the car park. And then I think both about how much it costs, how to pay and typically how long you can stand if there are any restrictions on that, says Iversen. Got a parking ticket? Complain! But only if you disagree. – If you disagree with the fine, you must first complain to the parking company. And if you do not agree with them, you can appeal the case further to the parking complaints board, says Iversen. – You should make an assessment even if you think there is reason to complain. It’s natural to be annoyed when you get a parking ticket. But when the worst irritation subsides, you should check if you actually did something wrong. Because there is no need to spend time complaining about something that cannot be achieved. Published 19.10.2024, at 07.50
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