It has become a habit, but it can still be confusing. When logging into the mobile bank, you previously had three safe choices. The good old code tag, the BankID app and the solution called Bank ID on mobile. From today, the last one will disappear for good. – The BankID app is safer to use. That is why the customers of a single bank-Norway have been forced to change mobile solutions in the last two years, says Øyvind Westby Brekke, day-to-day manager of BankID BankAxept, Øyvind Westby Brekke is day-to-day manager of the company BankID BankAxept Photo: Sverre Chr. Jarild, BankID Bank Axept / SCJ Exposed to hacking He said that the old solution, “Bank-ID on mobile” used the SIM card in the mobile, and that made it vulnerable to hacking. 2.4 million Norwegians had it installed. However, on Sunday, September 1, it will be turned off for good. – But most people have switched to the BankID app now, says Westby Brekke, who can point to 3.5 million users. BankAxept promises that they will not touch the good old BankID chip. Photo: Patrick da Silva Sæther / news There are still roughly 900,000 Norwegians who use code tags, but Westby Brekke promises not to touch that arrangement. It has not been easy to get Norwegian bank customers to acquire the BankID app. Because the installation is complicated, with many steps that must be done in careful order, to get the app working on the mobile. And considering that there are at least 600,000 residents in Norway who struggle to manage digital services, the challenges have been lined up. Especially for older people. Fraud attempts via the mobile phone The Seniors organization holds courses for people who want to know more about data security. There, the participants also get advice on how to get the BankID app installed. Participants on a computer help course at Tasta in Stavanger Photo: Ingvald Nordmark / news At such a course at Tasta in Stavanger, Tor Fjelde told about what happened earlier this summer. He received a message on his mobile that Vipps was not working properly. The SMS asked him to go to a link and enter a code. Tor Fjelde was exposed to fraudsters on his mobile phone. Photo: Ingvald Nordmark / news – Eventually I thought this was suspicious, and called the bank. It was a Sunday morning, right after breakfast, that I made contact. Then he said I talked to him that it was a fraud, and that he was going to close all my bank cards. 10 minutes later everything was locked, says Fjelde. Now the bank has unlocked all accounts and bank cards again, and Fjelde has also received help installing the BankID app. Kakadu came to the scene Another aid for those with little knowledge of data has been that many of the banks in the country have offered simple recipes on their websites. The company BankID BankAxept has also done that. The user guides have been prepared with the help of the road guidance service of the company Kakadu in Erfjord in Suldal. Kakadu founders Hege Fiskå (left) and Ingvild Erøy Prestårhus. Photo: Ingvald Nordmark / news – We have developed a language robot that removes tribal language, technical language and three-letter abbreviations, says founder Ingvild Erøy Prestårhus. – Consider biometric authentication, says ho. It is industry language. Our language robot suggests using the word facial recognition instead. Much easier to understand, says Erøy Prestårhus. Published 01.09.2024, at 07.51
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BankID on mobile now disappears from your phone – news Rogaland – Local news, TV and radio
