Louise Eriksen (23) from Tromsø is the mother of a one-year-old, and all autumn she has been looking for affordable tickets to Bodø. But it hasn’t been easy, she says. Because if you are a young parent and are going to travel with SAS, you cannot combine a youth ticket and an infant ticket, even if the infant travels for free in your lap anyway. The parents must buy an adult ticket if they are to bring an infant, although they can travel alone with discounted youth tickets. – Porky – The problem is that it is porky, claims Eriksen. She believes that a youth ticket should suffice when her child is in her lap anyway. Louise Eriksen would have liked to see both Norwegian and Widerøe make it clearer that it was possible to order a youth ticket. Photo: Private SAS confirms the rule Press contact in SAS, Tonje Sund, confirms that the discounted youth tickets cannot be purchased in combination with other tickets. – If you want an infant ticket, where you only pay taxes and fees, it is linked to the adult ticket product. – This is something we inform you about on the website when you order. Press contact at SAS, Tonje Sund, confirms that the discounted youth tickets cannot be purchased in combination with other tickets. Photo: Vilde Helljesen Why the rule is like this and what they think about the extra cost it may impose on young parents, SAS does not want to comment on it. SAS’ youth tickets apply to travelers between the ages of 12 and 25. – Bad and completely unnecessary Frode Steen is an economics professor at the Norwegian School of Economics. He believes this is a branding issue that SAS will not come out of well. Frode Steen is an economics professor at the Norwegian School of Economics Photo: Hallvard Lyssand – They define the infant ticket based on the age of the mother or father, explains Steen. He adds that there cannot be an argument that youth tickets are discounted. Because if mother or father had booked a ticket long in advance, it is conceivable that they would have received a price that would have been as low as the price for a youth ticket. – It is not a very large group that SAS punishes and thus I think it is a bad and completely unnecessary branding issue on SAS’s part. Believes the information is easily available. In contrast to SAS, Norwegian and Widerøe open for booking youth tickets together with infants. – I got a tip that it would be possible at Widerøe, but I haven’t been able to find the information. But Louise Eriksen believes that the information is not easily accessible here either. Widerøe’s communications manager, Catharina Solli, rejects that. – When you have checked the youth ticket and it is not possible to add an infant, it is natural to click on the information button next to it, says Solli and refers to the screenshot below. Here you can see where the information on Widerøe’s website is. Widerøe offers travel with infants even if you travel with a youth ticket. Photo: Screenshot – I know I’m getting frustrated, Eriksen says and adds that she doesn’t understand why the information can’t be on the same ticket page as all other ticket information. Communications manager in Widerøe, Catharina Solli. Photo: STIAN MICHALSEN / STIAN MICHALSEN – That someone claims that the information is difficult to find is sad to hear, but certainly not something we intend, says Solli. – We will look at the possibility of making the information available elsewhere as well, says Solli. Director of Communications at Norwegian, Esben Tuman. Photo: Norwegian You can also travel with Norwegian with a youth ticket, even if you are traveling with an infant on your lap. Director of Communications at Norwegian, Esben Tuman, believes that the information is very easily accessible. – We state that the only reservations are that the child sits on a lap and that the child is under two years old at the time of travel.
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A youth ticket is not valid with SAS when traveling with an infant – news Nordland
