– Why do they ask us to come to the emergency room at 12.00, when we are not allowed in to see the doctor before 5.30 p.m. Stephanie Palomino Davadi is upset about the treatment her four-year-old son Paulo received at the emergency room in Trondheim last Sunday. In a separate Facebook post, she talks about her experience at the emergency room. “How is this justifiable? This is not okay! Now you really have to do something,” she writes, among other things. Admitted to hospital last year The boy was admitted to St. Olav’s hospital with severe abdominal pain just over a year ago. The boy was examined for intestinal loops. The boy recovered without surgery, but they were asked to get in touch if the same symptoms returned. At the weekend, Paulo again had severe abdominal pain acutely, a high fever and vomiting. Stephanie Palomino Davadi is travelling, but her partner calls the emergency room and is told to come with her son at 12.00. A blood sample is quickly taken from the finger, then five hours pass without anything happening. The boy got hotter and hotter, and is in a bad general condition. The waiting room was full, and according to Davadi’s roommate, several people gave up and left the waiting room. – They couldn’t bear to wait any longer! What if one of those who left was seriously ill? Birgit Reisch, acting manager at the emergency room in Trondheim, believes that the immediate measures that have been introduced will result in shorter waiting times for patients. Photo: Morten andersen / news Immediate measures have been introduced Both shop stewards and employees have for a long time warned about the high work pressure at the emergency room in Trondheim. The introduction of the new records system Helseplattformen has also presented major challenges. The municipality knows that patients have had to wait for many hours, especially at night and at weekends. – Work is being done on all sides to improve the situation at the emergency room. That’s what Birgit Reisch, acting manager of the emergency room in Trondheim municipality, says. – We have now strengthened staffing, and have more doctors on duty at night and at weekends. This is well felt among the employees. – Well-being and the working environment have improved significantly after the measures were implemented. That’s what Daniel Granström, shop steward for the permanently employed doctors who work at the emergency room during the day and night, says. – The waiting times are considerably reduced, and we have much more control over the patients. The fact that there was still a long wait last Sunday is due to one of the doctors on day duty falling ill. – We weren’t able to get replacements, but several extra came in the evening and night. The situation gradually improved, but this explains the long wait on Sunday. Heavy work pressure and the introduction of the Health Platform have caused major challenges at the emergency room in Trondheim. Photo: Vigdis Wågø-Wares / news Sent home with stomach virus After waiting for five and a half hours, Paulo was examined by a doctor. It was determined that the boy had a stomach virus, and they were sent home. – Fortunately, it went well with my son. It was nothing dangerous, and he was given an ice cream as a plaster on the wound. It was probably a good thing, because the vending machine in the emergency room with food and drink was out of order. They would much rather have waited at home, and hope others will not have to be treated in this way. The staff at the counter understood the frustration, and recommended contacting the media. – We support you, they said to my roommate.
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Sick four-year-old had to wait for five and a half hours at the emergency room in Trondheim – news Trøndelag
